Privacy Policy

1.Data Controller Information

558jili acts as the data controller in respect of all personal data collected through the 558jili platform. As data controller, 558jili determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

558jili has designated a Data Privacy Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 13 of this policy.

2.Legal Basis for Processing

558jili processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and 558jili, including account registration, identity verification, processing of deposits and withdrawals, and delivery of gaming services;
• Legal Obligation: Processing is necessary for compliance with applicable Philippine laws, including anti-money laundering obligations under Republic Act No. 9160 (AMLA), PAGCOR regulatory requirements, and tax reporting obligations;
• Legitimate Interests: Processing is necessary for the legitimate interests of 558jili, including fraud prevention, platform security, responsible gaming enforcement, and improvement of our services, provided such interests are not overridden by your rights and freedoms;
• Consent: Where required by law, 558jili will obtain your explicit consent before processing your personal data for specific purposes, such as direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

3.Personal Data We Collect

558jili collects the following categories of personal data:

558jili does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming purposes (e.g., self-exclusion requests citing problem gambling).

4.How We Use Your Personal Data

558jili uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 558jili account, including processing your registration, verifying your identity, and managing your account settings;
• Service Delivery: To provide you with access to the 558jili gaming platform, process your deposits and withdrawals, credit bonuses, and deliver customer support;
• Regulatory Compliance: To comply with our obligations under Philippine law, including KYC/AML requirements, PAGCOR reporting obligations, and tax reporting;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct on the platform;
• Responsible Gaming: To monitor gaming patterns, enforce deposit and loss limits, process self-exclusion requests, and identify players who may be at risk of problem gambling;
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the functionality, performance, and user experience of the 558jili platform;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.

5.Cookies & Tracking Technologies

558jili uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that allow the platform to recognize you, remember your preferences, and analyze how you use the platform.

558jili uses the following types of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled;
• Functional Cookies: Remember your preferences such as language settings and display options to provide a more personalized experience;
• Analytics Cookies: Collect anonymized data about how players use the platform, which pages are visited most frequently, and where errors occur. This data is used to improve the platform;
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 558jili platform.

6.Disclosure of Personal Data

558jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may disclose your personal data to the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers: GCash, PayMaya/Maya, and partner banks, for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations;
• Identity Verification Providers: Third-party KYC service providers who assist in verifying your identity documents in compliance with AML regulations;
• Game Content Providers: Third-party game studios and live dealer operators whose games are available on the 558jili platform. These providers may receive anonymized session data necessary for game delivery;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory obligation;
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or applicable law;
• Professional Advisers: Legal counsel, auditors, and other professional advisers engaged by 558jili, subject to confidentiality obligations.

All third-party service providers engaged by 558jili are required to implement appropriate technical and organizational measures to protect your personal data and are prohibited from using your data for any purpose other than the specific service they provide to 558jili.

7.Data Retention

558jili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the AMLA and its implementing regulations;
• Gaming History: Retained for a minimum of three (3) years from the date of each gaming session;
• Customer Support Records: Retained for a minimum of two (2) years from the date of the last interaction;
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 558jili's data disposal procedures.

8.Data Security

558jili implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 558jili platform;
• AES-256 encryption for sensitive data stored in our databases;
• Two-factor authentication (2FA) for player accounts and internal administrative access;
• Regular penetration testing and security audits conducted by independent third-party security firms;
• Strict access controls ensuring that personal data is accessible only to 558jili personnel who require it to perform their job functions;
• Segregated storage of player funds and personal data from operational systems.

9.International Data Transfers

558jili primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, including game content providers and technology infrastructure providers operating in other jurisdictions.

Where personal data is transferred outside the Philippines, 558jili ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under the Philippine Data Privacy Act of 2012;
• Transfers only to jurisdictions that the NPC has recognized as providing an adequate level of data protection;
• Your explicit consent, where required by applicable law.

10.Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 558jili:

• Right to be Informed: The right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data 558jili holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data, subject to 558jili's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the NationalPrivacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Privacy Officer using the details provided in Section 13. 558jili will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11.Children's Privacy

The 558jili platform is strictly intended for adults aged 21 years and older. 558jili does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and, where appropriate, report the matter to the relevant authorities.

If you are a parent or guardian and believe that a minor has registered on the 558jili platform or provided personal data to us, please contact our Data Privacy Officer immediately using the contact details in Section 13.

12.Changes to This Privacy Policy

558jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the 558jili platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

13.Contact & Data Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 558jili, please contact our Data Privacy Officer:

• Data Privacy Officer: 558jili Data Privacy Office
• Email: [email protected]
• Live Chat: Available 24/7 via the live chat widget on the 558jili platform
• Response Time: Within 15 business days for formal data subject requests; within 24 hours for general privacy inquiries

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official website at www.privacy.gov.ph (note: this is provided for informational reference only).